Privacy Policy

Effective Date: November 8, 2026

Last Updated: November 8, 2026

At European Machinery Services (“EMS,” “we,” “us,” or “our”), accessible from https://europeanmachineryservices.com, protecting your privacy and securing your business data is a top priority.

This Privacy Policy outlines the types of information we collect, how we use and protect that information, and your rights regarding your data when you visit our website or interact with our services.

1. Information We Collect

We collect information to provide better services to our clients, fulfill inquiries, and optimize user experience.

A. Personal & Business Data You Provide Directly

When you contact us, request a quote, submit a service inquiry, or order parts, we may collect business contact information, including:

• Full name

• Business email address

• Phone number

• Company name & machinery fleet details

• Billing and shipping addresses

• Message contents or uploaded documentation (such as part numbers, schematics, or equipment specs)

B. Automatically Collected Technical Data

When you visit our website, our servers and third-party tools automatically record log data, including:

• IP address and general geographic location

• Browser type, version, and operating system

• Referring URLs and pages visited on our site

• Time, date, and duration of visits

• Interaction data (clicks, form starts, downloads)

2. How We Use Your Information

We use the information we collect for legitimate business purposes, including to:

• Respond to quotes, service requests, and technical inquiries.

• Process orders and deliver hydraulic components, parts, and field service support.

• Improve website functionality, navigation, and technical performance.

• Analyze website traffic and measure the effectiveness of our marketing campaigns (such as Google Ads).

• Prevent fraud, secure our web infrastructure, and comply with legal obligations.

3. Cookies and Tracking Technologies

Our website uses cookies, web beacons, and tracking pixels to enhance browsing performance, remember user preferences, and support our digital marketing.

• Essential Cookies: Necessary for basic website performance and form submissions.

• Analytics Cookies: We use tools such as Google Analytics to gather aggregated, anonymized data on how visitors interact with our site.

• Advertising & Marketing Cookies: We use tracking pixels (including Google Ads / Performance Max tags) to deliver relevant ads to users across third-party websites based on past visits to our site.

Managing Your Cookies

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of form submissions or custom browsing features on our site.

4. Third-Party Service Providers & Data Sharing

We do not sell, rent, or trade your personal or business data to third parties. We only share information with trusted third-party service providers who assist us in operating our website and conducting our business, including:

• Hosting & Infrastructure Providers

• Analytics Platforms (e.g., Google Analytics)

• Digital Advertising Partners (e.g., Google Ads for campaign delivery and audience matching)

• Logistics & Freight Carriers (for parts delivery)

All third-party partners are obligated to maintain strict data confidentiality and security. We may also disclose information if required to do so by law or to protect the rights, property, and safety of EMS or our users.

5. Data Security

We implement industry-standard physical, administrative, and technical security measures—including Secure Sockets Layer (SSL) encryption—to protect your personal information against unauthorized access, loss, alteration, or disclosure. However, no internet transmission or electronic storage method is 100% secure.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access & Correction: Request a copy of the personal data we hold about you or request corrections to inaccurate information.

• Deletion: Request that we delete your personal data, subject to legal or transactional retention obligations.

• Opt-Out of Marketing: Unsubscribe from promotional email communications at any time by clicking the “unsubscribe” link or contacting us directly.

• Do Not Track: You may set your browser to broadcast a “Do Not Track” signal or disable interest-based advertising through browser settings or ad-preference managers (e.g., Google Ad Settings).

7. Third-Party Links

Our website may contain links to third-party websites, manufacturer sites (such as HAWE Hydraulik), or external portals. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any site you visit.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We recommend reviewing this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at:

European Machinery Services

Website: https://europeanmachineryservices.com

Email: privacy@europeanmachineryservices.com (or your primary contact email)

Page Contact: https://europeanmachineryservices.com/contact/